Privacy Policy

1. Introduction

At Sootisaga, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from sootisaga.com (“Website”).

By using our Website, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, billing/shipping address, phone number, and payment details when you place an order or register on our Website.

Non-Personal Information: Browser type, device information, IP address, cookies, and pages you visit on our Website.

Communications Data: Your preferences, feedback, and correspondence with us (e.g., via email or contact forms).

3. How We Use Your Information

We use your information to:

Process and fulfill your orders (including shipping, payments, and returns).

Communicate with you about your orders, products, and promotions.

Improve our Website, services, and customer experience.

Comply with legal obligations or resolve disputes.

We will never sell your personal information to third parties.

4. Sharing of Information

We may share your information with trusted third-party service providers (such as payment gateways, shipping carriers, and IT providers) who assist us in operating the Website and fulfilling orders. These parties are contractually obligated to keep your information secure and confidential.

We may also disclose information if required by law or to protect our rights, safety, or property.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze Website performance. You can disable cookies in your browser settings, but some features of the Website may not function properly.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. After that, it will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.

Object to or restrict certain processing activities.

Request a copy of your data in a portable format.

To exercise these rights, contact us at support@sootisaga.com

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8. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed 100% secure.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies separately.

10. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us to have it removed.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Policy will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 support@sootisaga.com